CANCELLATION POLICY
SEEKER CANCELLATION POLICY
We understand that plans can change. Here’s our cancellation policy for seekers:
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Cancellation Timeframe: Seekers can cancel a booking without any penalty up to 24 hours before the scheduled service time.
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Late Cancellations: Cancellations made within 24 hours of the scheduled service time may incur a cancellation fee of [specific amount or percentage].
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No-Show Policy: If a seeker does not show up for the scheduled service without prior cancellation, the full service fee will be charged.​
SPECIALIST CANCELLATION POLICY
We value the time of both our specialists and seekers. Here’s our cancellation policy for specialists:
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Cancellation Timeframe: Specialists can cancel a booking without any penalty up to 24 hours before the scheduled service time.
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Late Cancellations: Cancellations made within 24 hours of the scheduled service time may result in a penalty or reduced payment.
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No-Show Policy: If a specialist does not show up for the scheduled service without prior cancellation, this may result in account suspension or other penalties.